Customer Testimonials

Google logo
Google Jan 16, 2025

Always fast, reliable service. Andrew, my service advisor is always a pleasure to deal with. I have the BMW i8 which is a rare car in this area and I feel 100% confident in the work they do to it.

Google logo
Google Jan 15, 2025

Google logo
Google Jan 15, 2025

Google logo
Google Jan 15, 2025

Google logo
Google Jan 14, 2025

Excellent facility, service and price for quality of service. Andrew was very helpful and professional. Will definitely come again.

Google logo
Google Jan 14, 2025

Wonderful experience with our salesperson, Hunter Leighton at BMW. He gets 5 stars. He was knowledgeable, pleasant, personable. However, Jason the finance guy gets 2 stars. He tried to pull a fast one with my already agreed upon financing and refused to let me put down as much as I wanted and had already discussed with Hunter. Jason finally conceded when I adamantly refused to settle. He came extremely close to losing the sale to the Mercedes dealership down the street. If there are other options at the BMW dealership as it relates to financing, find them and avoid Jason.

Google logo
Google Jan 12, 2025

DealerRater logo
DealerRater Jan 12, 2025

Everyone was friendly, knowledgeable, helpful and timely. I’m always kept informed about any repairs or work being done to my car. Andrew always responds in a timely manner. People

Read at DealerRater

DealerRater logo
DealerRater Jan 10, 2025

Have been buying vehicles from BMW/mini Rockland for many years and always a Pleasant experience.

Read at DealerRater

Google logo
Google Jan 8, 2025

Google logo
Google Jan 8, 2025

Google logo
Google Jan 7, 2025

They are located quite far from my home but I don't ming driving over there as they provide great service!

Google logo
Google Jan 7, 2025

Google logo
Google Jan 5, 2025

DealerRater logo
DealerRater Jan 5, 2025

People are very nice and they do quality work . But the waiting time was not good I went in there at 9:30 and did not get out till 12:30 and that was for an oil change.

Read at DealerRater

Google logo
Google Jan 4, 2025

Professional & Courteous. Job well done

Google logo
Google Jan 3, 2025

Joel provided excellent service. Happy customer

Google logo
Google Jan 3, 2025

DealerRater logo
DealerRater Jan 3, 2025

Good service. Great people. Could be better communicators. Long wait at checkout. No real complaints.

Read at DealerRater

DealerRater logo
DealerRater Jan 2, 2025

Service was great, easy to work with and very helpful and informative with stuff I didn’t know about

Read at DealerRater

DealerRater logo
DealerRater Jan 1, 2025

Hunter was very knowledgeable and so pleasant to work with. He had my best interests in mind. There was no pressure. I highly recommend Hunter as your client advisor

Read at DealerRater

Google logo
Google Dec 31, 2024

5 star service. Great communication and efficient.

DealerRater logo
DealerRater Dec 31, 2024

Our sales rep David is the best been working with him for 6 years now this is our 3rd lease with him. He is always going above and beyond. Jason our finance person was amazing. South Shore BMW always deliver on top notch customer service.

Read at DealerRater

Google logo
Google Dec 30, 2024

As an ​c​ustomer with a discerning taste for ​c​ars, I'm accustomed to a certain level of service and attention to detail. My recent experience at ​BMW of Rockland not only met but exceeded those expectations. Svet Tachev, my Client Advisor, proved to be a true professional. ​H​e expertly guided me through the selection process, ​and was consultative rather than pushy, which I greatly appreciated. Jason Gebara, the Business Manager, made the financial aspects of the purchase seamless and transparent. He patiently answered all my questions and ensured a smooth and efficient closing process. From start to ...

DealerRater logo
DealerRater Dec 28, 2024

Efficient and professional. The dealership employees are always courteous and friendly and always accommodating! Andrew McWorter is the BEST!

Read at DealerRater

DealerRater logo
DealerRater Dec 28, 2024

Just upgraded from the X3 to a new X5 and Ryan Sardelli was awesome and very helpful for this transaction!

Read at DealerRater

DealerRater logo
DealerRater Dec 28, 2024

Purchasing experience was great. Test drive was on time as scheduled. Vehicle was available and ready to drive. Negotiations were professional, paperwork was completed efficiently, and delivery occurred as promised. Walk through of the vehicle and features was thorough and unrushed. This was my first interaction with BMW Rockland - and I am very pleased. I was previously a 20 year and 3 vehicle customer of Herb Chambers Boston. Tried Rockland after unsatisfactory experience at Herb Chambers - where I had tried 3 times, unsuccessfully, to test drive a vehicle selected. I recommend Rockland over Herb Chambers.

Read at DealerRater

DealerRater logo
DealerRater Dec 28, 2024

Friendly and knowledgeable sales staff. They covered every detail of the car and car buying process.

Read at DealerRater

DealerRater logo
DealerRater Dec 28, 2024

Fast and courteous- see Matt Egger in the service dept. and you’ll be well taken care of.

Read at DealerRater

Google logo
Google Dec 27, 2024

Your service advisor, Anthony did a great job taking care of my visit. No complaints.

Google logo
Google Dec 27, 2024

Excellent service dept

DealerRater logo
DealerRater Dec 27, 2024

Outstanding service from advisor Andrew M right on through the tech that completed the work.

Read at DealerRater

DealerRater logo
DealerRater Dec 26, 2024

Had a screw in my right rear run flat. Replaced quickly. Everyone pleasant. BMW of Rockland always responsive.

Read at DealerRater

DealerRater logo
DealerRater Dec 25, 2024

I always enjoy the positive attitudes of the staff in service as well as sales. The only concern I have is it seems many functions have been affected or changed at pickup. So far the main issue I have is my music selection has been totally changed. I can’t seem to find my ‘favorites' only the several albums. I might suggest that all the x5 operating systems be retuned to what they were when I brought it in. This may seem minor but it’s important to me. Thank you.

Read at DealerRater

DealerRater logo
DealerRater Dec 24, 2024

Excellent attentive service. Informative test drive and followup. And very hospitable facility with large areas for coffee and semi private spaces with sales.

Read at DealerRater

Google logo
Google Dec 24, 2024

Prior to coming BMW of Rockland I went to BMW of Norwood to look at an X5. In Norwood if you are buying a used vehicle they direct you to a building off to the right, when you walk in it's feels like you're purposely made to know that you don't belong on the left side, where the new car buyers are. I asked to look at the X5 first then asked to look at a Porsche Cayenne, and the salesman's response was the Cayenne is more money. I could have bought either vehicle. Luckily, a ...

DealerRater logo
DealerRater Dec 23, 2024

They are professional, informative and thorough. They have always done exactly what has been needed.

Read at DealerRater

Google logo
Google Dec 22, 2024

DealerRater logo
DealerRater Dec 22, 2024

I am very pleased with this dealership service. They went the extra mile to solve the problem with my maintenance contract and they fix my vehicle.

Read at DealerRater

Google logo
Google Dec 21, 2024

DealerRater logo
DealerRater Dec 20, 2024

Friendly, respectful, informative, attentive, Svet was great, overall a wonderful experience. I would highly recommend.

Read at DealerRater

Google logo
Google Dec 19, 2024

What a great experience! I called to inquire about a certified vehicle they had on the lot , Ryan from the internet department was great to deal with, answering all my questions and sending pictures of the vehicle as requested. When I went to the dealership I was greeted by Sean Henry, client advisor, talk about a no pressure, knowledgeable, let’s check out the car kind of guy. He came through with everything that was discussed and promised ,made sure to keep me informed all the way through. When it came to warranty and service contracts Jason Gebara was the ...

DealerRater logo
DealerRater Dec 18, 2024

Very pleasant and accomodating with a warranty issue. Done when promised, followed up to make certain all my concerns were met

Read at DealerRater

DealerRater logo
DealerRater Dec 18, 2024

Professional, courteous and extremely prompt in helping me thru the process of buying a new car. I recommend BMW of Rockland without any reservations

Read at DealerRater

DealerRater logo
DealerRater Dec 17, 2024

Great service. Professional and accommodating highly recommend this dealership. Our driver for the shuttle was a joy

Read at DealerRater

Google logo
Google Dec 17, 2024

Sales and finance depts were transparent, knowledgeable, and easy to deal with! Trade discussions were also easy.

DealerRater logo
DealerRater Dec 17, 2024

Sales and finance teams were transparent, knowledgeable, and very easy to work with. Would go back to them without hesitation.

Read at DealerRater

Google logo
Google Dec 14, 2024

DealerRater logo
DealerRater Dec 13, 2024

Efficient courteous and knowledgeable Got right in, great communication I felt it was a good value for services received

Read at DealerRater

DealerRater logo
DealerRater Dec 11, 2024

Quickly seen. Great communication with service department. Exceptional service. Always a pleasant experience having service done.

Read at DealerRater

DealerRater logo
DealerRater Dec 9, 2024

Couldn't have been happier with my service. I scheduled an appointment to have some recalls on my car completed, upon arriving I was told that they had ordered all parts needed and would have my car completed by Monday EOD, to my surprise my advisor Joell called me Saturday afternoon to let me know the vehicle was completed early and was ready for pickup.

Read at DealerRater

DealerRater logo
DealerRater Dec 7, 2024

Excellent smooth service and everything was great! Always checked in and out of service on time and work done as promised. Huge open clean waiting area. Worth the drive from Boston to get it done

Read at DealerRater

DealerRater logo
DealerRater Dec 7, 2024

I took my BMX X5 to replace the windshield and look for an issue smell of exhaustion fumes inside the cabine. Matt, the service advisor was great! He was very through about the work to be done, and made sure they find the issue. He kept me informed during the entire process, and the issue with fumes was completely fixed.

Read at DealerRater

Google logo
Google Dec 7, 2024

Always a great experience. Everyone is extremely nice and courteous. My bill matched my est to the penny, no surprises

Google logo
Google Dec 5, 2024

Google logo
Google Dec 5, 2024

Good customer service.

Google logo
Google Dec 3, 2024

The service was great

DealerRater logo
DealerRater Dec 3, 2024

Sean Henry was great from start to finish, knowledgeable in every aspect if the car buying process from building the vehicle we wanted right down to taking delivery true professional.

Read at DealerRater

Google logo
Google Dec 3, 2024

I just want to start off how amazing the whole experience was. Everyone was very kind and friendly. It was my first time buying a BMW so i didn't know what to expect, Svet is very acknowledgeable and help me pick out BMW x3 i was looking for. I highly recommend Svet!!

Google logo
Google Dec 2, 2024

Great service and communication

Google logo
Google Nov 30, 2024

Was delighted that my sensor repair was completed so quickly. Staff is always so gracious and responsive.

Google logo
Google Nov 30, 2024

Google logo
Google Nov 29, 2024

Great experience with the service department. Matt egger was my advisor and helped a lot. It was great that he let me know when I’m due to come back before I left

Google logo
Google Nov 29, 2024

Google logo
Google Nov 29, 2024

DealerRater logo
DealerRater Nov 27, 2024

Process of purchase was great. Sales to finance to explanation of vehicle Sam, Patrick. Jason and Chris are great representatives of your profuct

Read at DealerRater

Google logo
Google Nov 27, 2024

South Shore BMW always does a great job. Elijah Ramos is my service advisor and he the best! He efficiently handles all of my cars’ service needs - making sure it takes as little of my time as possible. Between my Sales Advisor Fotios Kalkanis, my Service Advisor Elijah and the ever dependable Ed Amaral in Management - it’s a great team and it’s why BMW and this company is the only one for me.

DealerRater logo
DealerRater Nov 26, 2024

Been purchasing BMWs through BMW of Rockland for nearly 10 years and can’t say enough positive things about the customer service here throughout the years.

Read at DealerRater

DealerRater logo
DealerRater Nov 23, 2024

I have been a customer for over 20 years. This is an exceptional dealership- from sales to service. They are the best.

Read at DealerRater

Google logo
Google Nov 23, 2024

Great experience at BMW of Rockland. We worked with Svet who helped us get the car we wanted. No pressure, no gimmicks. Treated us fairly. Thank you.

DealerRater logo
DealerRater Nov 23, 2024

Sean was an excellent sales person really listening and finding us the perfect car to match our needs

Read at DealerRater

Google logo
Google Nov 23, 2024

Google logo
Google Nov 21, 2024

DealerRater logo
DealerRater Nov 19, 2024

Service writer Andrew was knowledgeable and personable! Work on my vehicle was executed promptly and completed on time. Customer waiting area was clean and pleasant area…

Read at DealerRater

DealerRater logo
DealerRater Nov 19, 2024

Fabulous service experience! The team was helpful and knowledgeable. I am so happy I decided to go with BMW Rockland.

Read at DealerRater

DealerRater logo
DealerRater Nov 19, 2024

Excellent customer service and great to deal with a new car and making a deal.

Read at DealerRater

DealerRater logo
DealerRater Nov 18, 2024

I was very satisfied with the delivery of maintaince services and the oversight provided by Matt Egger Client advisor. Matt kept me informed every step of the way re:what to expect with recalls; routine maintenance checks; and assigned a knowledgeable technican to assist with Android Auto issue.

Read at DealerRater

DealerRater logo
DealerRater Nov 17, 2024

The service was very good and enthusiastic, and the problem was solved quickly. It was a great experience.

Read at DealerRater

Google logo
Google Nov 17, 2024

excellent service from Elena and everyone!

DealerRater logo
DealerRater Nov 16, 2024

Matt Egger is great friendly person to deal with and I highly recommend anyone visiting BMW Rockland

Read at DealerRater

Google logo
Google Nov 16, 2024

BMW of Rockland has been a great group to find! Hunter was super easy to work with, I ended up with the car that I loved. I got a great price and they made it really easy to get the task done. Highly recommended!!

DealerRater logo
DealerRater Nov 16, 2024

Excellent staff and service highly recommend! Very professional and keep you well informed on service activities!

Read at DealerRater

DealerRater logo
DealerRater Nov 15, 2024

The service technician that took my car was very helpful and informative, my service advisor Andrew was courteous,and keep me in the loop of everything going on with my car while at the dealership. The waiting area was very pleasant.

Read at DealerRater

Google logo
Google Nov 15, 2024

They went above and beyond my expectations! Service department was very helpful and informative.

Google logo
Google Nov 15, 2024

DealerRater logo
DealerRater Nov 15, 2024

Very good service. Very good people to assist with any service great timely service and

Read at DealerRater

DealerRater logo
DealerRater Nov 14, 2024

John was our salesman He was kind polite and very efficient I was very happy with purchase and would do business there again

Read at DealerRater

Google logo
Google Nov 13, 2024

Getting my old 3 series in top shape The guys at the shop are doing a nice job.

Google logo
Google Nov 13, 2024

DealerRater logo
DealerRater Nov 12, 2024

First time taking my new X5 M Comp for service and they didn’t disappoint. Andrew and the entire service team was extremely friendly, timely, and accommodating. Quick and easy loaner car access was outstanding. Entire team was upbeat and helpful.

Read at DealerRater

DealerRater logo
DealerRater Nov 11, 2024

Elijah is always professional and courteous He gets me scheduled and out of service as quickly as possible

Read at DealerRater

DealerRater logo
DealerRater Nov 10, 2024

It was a good buying experience. The service team is very nice to deal with

Read at DealerRater

DealerRater logo
DealerRater Nov 9, 2024

I was very surprised that there was Great service in a timely manner. Good job

Read at DealerRater

Google logo
Google Nov 9, 2024

Efficient, courteous and reliable. I’ve been a customer of this dealership for over 20 years. Overall I recommend their service department and their customer service amenities as well.

Google logo
Google Nov 8, 2024

Fast and efficient, service advisor (Tim) was very personable, courteous and competent.

DealerRater logo
DealerRater Nov 8, 2024

Superb service. They always go above and beyond. Everything is completed as promised. Matt Eggers treats my car like it's his own. I'm sure he does that for all his customers.

Read at DealerRater

DealerRater logo
DealerRater Nov 8, 2024

Very honest, reliable, and knowledgeable. Quick to address any concerns I had. Very friendly. Ken O

Read at DealerRater

Google logo
Google Nov 7, 2024

The service department with the help of Tony was very professional and polite and they tried their best to make the repairs on my 2021 BMW M5 work to my satisfaction. The reports on status was always there and no guess work with the status of repair. I would definitely service there in the future. A clean atmosphere and quality were found at the dealer. Keep up the great job.

Google logo
Google Nov 6, 2024

Antonio Ortega was very profesional, good communication showing us videos on the issues that need to repair . Thank you

DealerRater logo
DealerRater Nov 5, 2024

Treat you like a very important person, show respect and are very helpful. Their knowledge and expertise fill you with confidence

Read at DealerRater


Leave Us A Review