Customer Testimonials
Always fast, reliable service. Andrew, my service advisor is always a pleasure to deal with. I have the BMW i8 which is a rare car in this area and I feel 100% confident in the work they do to it.
Excellent facility, service and price for quality of service. Andrew was very helpful and professional. Will definitely come again.
Wonderful experience with our salesperson, Hunter Leighton at BMW. He gets 5 stars. He was knowledgeable, pleasant, personable. However, Jason the finance guy gets 2 stars. He tried to pull a fast one with my already agreed upon financing and refused to let me put down as much as I wanted and had already discussed with Hunter. Jason finally conceded when I adamantly refused to settle. He came extremely close to losing the sale to the Mercedes dealership down the street. If there are other options at the BMW dealership as it relates to financing, find them and avoid Jason.
Everyone was friendly, knowledgeable, helpful and timely. I’m always kept informed about any repairs or work being done to my car. Andrew always responds in a timely manner. People
Have been buying vehicles from BMW/mini Rockland for many years and always a Pleasant experience.
They are located quite far from my home but I don't ming driving over there as they provide great service!
People are very nice and they do quality work . But the waiting time was not good I went in there at 9:30 and did not get out till 12:30 and that was for an oil change.
Professional & Courteous. Job well done
Joel provided excellent service. Happy customer
Good service. Great people. Could be better communicators. Long wait at checkout. No real complaints.
Service was great, easy to work with and very helpful and informative with stuff I didn’t know about
Hunter was very knowledgeable and so pleasant to work with. He had my best interests in mind. There was no pressure. I highly recommend Hunter as your client advisor
5 star service. Great communication and efficient.
Our sales rep David is the best been working with him for 6 years now this is our 3rd lease with him. He is always going above and beyond. Jason our finance person was amazing. South Shore BMW always deliver on top notch customer service.
As an ​c​ustomer with a discerning taste for ​c​ars, I'm accustomed to a certain level of service and attention to detail. My recent experience at ​BMW of Rockland not only met but exceeded those expectations. Svet Tachev, my Client Advisor, proved to be a true professional. ​H​e expertly guided me through the selection process, ​and was consultative rather than pushy, which I greatly appreciated. Jason Gebara, the Business Manager, made the financial aspects of the purchase seamless and transparent. He patiently answered all my questions and ensured a smooth and efficient closing process. From start to ...
Efficient and professional. The dealership employees are always courteous and friendly and always accommodating! Andrew McWorter is the BEST!
Just upgraded from the X3 to a new X5 and Ryan Sardelli was awesome and very helpful for this transaction!
Purchasing experience was great. Test drive was on time as scheduled. Vehicle was available and ready to drive. Negotiations were professional, paperwork was completed efficiently, and delivery occurred as promised. Walk through of the vehicle and features was thorough and unrushed. This was my first interaction with BMW Rockland - and I am very pleased. I was previously a 20 year and 3 vehicle customer of Herb Chambers Boston. Tried Rockland after unsatisfactory experience at Herb Chambers - where I had tried 3 times, unsuccessfully, to test drive a vehicle selected. I recommend Rockland over Herb Chambers.
Friendly and knowledgeable sales staff. They covered every detail of the car and car buying process.
Fast and courteous- see Matt Egger in the service dept. and you’ll be well taken care of.
Your service advisor, Anthony did a great job taking care of my visit. No complaints.
Excellent service dept
Outstanding service from advisor Andrew M right on through the tech that completed the work.
Had a screw in my right rear run flat. Replaced quickly. Everyone pleasant. BMW of Rockland always responsive.
I always enjoy the positive attitudes of the staff in service as well as sales. The only concern I have is it seems many functions have been affected or changed at pickup. So far the main issue I have is my music selection has been totally changed. I can’t seem to find my ‘favorites' only the several albums. I might suggest that all the x5 operating systems be retuned to what they were when I brought it in. This may seem minor but it’s important to me. Thank you.
Excellent attentive service. Informative test drive and followup. And very hospitable facility with large areas for coffee and semi private spaces with sales.
Prior to coming BMW of Rockland I went to BMW of Norwood to look at an X5. In Norwood if you are buying a used vehicle they direct you to a building off to the right, when you walk in it's feels like you're purposely made to know that you don't belong on the left side, where the new car buyers are. I asked to look at the X5 first then asked to look at a Porsche Cayenne, and the salesman's response was the Cayenne is more money. I could have bought either vehicle. Luckily, a ...
They are professional, informative and thorough. They have always done exactly what has been needed.
I am very pleased with this dealership service. They went the extra mile to solve the problem with my maintenance contract and they fix my vehicle.
Friendly, respectful, informative, attentive, Svet was great, overall a wonderful experience. I would highly recommend.
What a great experience! I called to inquire about a certified vehicle they had on the lot , Ryan from the internet department was great to deal with, answering all my questions and sending pictures of the vehicle as requested. When I went to the dealership I was greeted by Sean Henry, client advisor, talk about a no pressure, knowledgeable, let’s check out the car kind of guy. He came through with everything that was discussed and promised ,made sure to keep me informed all the way through. When it came to warranty and service contracts Jason Gebara was the ...
Very pleasant and accomodating with a warranty issue. Done when promised, followed up to make certain all my concerns were met
Professional, courteous and extremely prompt in helping me thru the process of buying a new car. I recommend BMW of Rockland without any reservations
Great service. Professional and accommodating highly recommend this dealership. Our driver for the shuttle was a joy
Sales and finance depts were transparent, knowledgeable, and easy to deal with! Trade discussions were also easy.
Sales and finance teams were transparent, knowledgeable, and very easy to work with. Would go back to them without hesitation.
Efficient courteous and knowledgeable Got right in, great communication I felt it was a good value for services received
Quickly seen. Great communication with service department. Exceptional service. Always a pleasant experience having service done.
Couldn't have been happier with my service. I scheduled an appointment to have some recalls on my car completed, upon arriving I was told that they had ordered all parts needed and would have my car completed by Monday EOD, to my surprise my advisor Joell called me Saturday afternoon to let me know the vehicle was completed early and was ready for pickup.
Excellent smooth service and everything was great! Always checked in and out of service on time and work done as promised. Huge open clean waiting area. Worth the drive from Boston to get it done
I took my BMX X5 to replace the windshield and look for an issue smell of exhaustion fumes inside the cabine. Matt, the service advisor was great! He was very through about the work to be done, and made sure they find the issue. He kept me informed during the entire process, and the issue with fumes was completely fixed.
Always a great experience. Everyone is extremely nice and courteous. My bill matched my est to the penny, no surprises
Good customer service.
The service was great
Sean Henry was great from start to finish, knowledgeable in every aspect if the car buying process from building the vehicle we wanted right down to taking delivery true professional.
I just want to start off how amazing the whole experience was. Everyone was very kind and friendly. It was my first time buying a BMW so i didn't know what to expect, Svet is very acknowledgeable and help me pick out BMW x3 i was looking for. I highly recommend Svet!!
Great service and communication
Was delighted that my sensor repair was completed so quickly. Staff is always so gracious and responsive.
Great experience with the service department. Matt egger was my advisor and helped a lot. It was great that he let me know when I’m due to come back before I left
Process of purchase was great. Sales to finance to explanation of vehicle Sam, Patrick. Jason and Chris are great representatives of your profuct
South Shore BMW always does a great job. Elijah Ramos is my service advisor and he the best! He efficiently handles all of my cars’ service needs - making sure it takes as little of my time as possible. Between my Sales Advisor Fotios Kalkanis, my Service Advisor Elijah and the ever dependable Ed Amaral in Management - it’s a great team and it’s why BMW and this company is the only one for me.
Been purchasing BMWs through BMW of Rockland for nearly 10 years and can’t say enough positive things about the customer service here throughout the years.
I have been a customer for over 20 years. This is an exceptional dealership- from sales to service. They are the best.
Great experience at BMW of Rockland. We worked with Svet who helped us get the car we wanted. No pressure, no gimmicks. Treated us fairly. Thank you.
Sean was an excellent sales person really listening and finding us the perfect car to match our needs
Service writer Andrew was knowledgeable and personable! Work on my vehicle was executed promptly and completed on time. Customer waiting area was clean and pleasant area…
Fabulous service experience! The team was helpful and knowledgeable. I am so happy I decided to go with BMW Rockland.
Excellent customer service and great to deal with a new car and making a deal.
I was very satisfied with the delivery of maintaince services and the oversight provided by Matt Egger Client advisor. Matt kept me informed every step of the way re:what to expect with recalls; routine maintenance checks; and assigned a knowledgeable technican to assist with Android Auto issue.
The service was very good and enthusiastic, and the problem was solved quickly. It was a great experience.
excellent service from Elena and everyone!
Matt Egger is great friendly person to deal with and I highly recommend anyone visiting BMW Rockland
BMW of Rockland has been a great group to find! Hunter was super easy to work with, I ended up with the car that I loved. I got a great price and they made it really easy to get the task done. Highly recommended!!
Excellent staff and service highly recommend! Very professional and keep you well informed on service activities!
The service technician that took my car was very helpful and informative, my service advisor Andrew was courteous,and keep me in the loop of everything going on with my car while at the dealership. The waiting area was very pleasant.
They went above and beyond my expectations! Service department was very helpful and informative.
Very good service. Very good people to assist with any service great timely service and
John was our salesman He was kind polite and very efficient I was very happy with purchase and would do business there again
Getting my old 3 series in top shape The guys at the shop are doing a nice job.
First time taking my new X5 M Comp for service and they didn’t disappoint. Andrew and the entire service team was extremely friendly, timely, and accommodating. Quick and easy loaner car access was outstanding. Entire team was upbeat and helpful.
Elijah is always professional and courteous He gets me scheduled and out of service as quickly as possible
It was a good buying experience. The service team is very nice to deal with
I was very surprised that there was Great service in a timely manner. Good job
Efficient, courteous and reliable. I’ve been a customer of this dealership for over 20 years. Overall I recommend their service department and their customer service amenities as well.
Fast and efficient, service advisor (Tim) was very personable, courteous and competent.
Superb service. They always go above and beyond. Everything is completed as promised. Matt Eggers treats my car like it's his own. I'm sure he does that for all his customers.
Very honest, reliable, and knowledgeable. Quick to address any concerns I had. Very friendly. Ken O
The service department with the help of Tony was very professional and polite and they tried their best to make the repairs on my 2021 BMW M5 work to my satisfaction. The reports on status was always there and no guess work with the status of repair. I would definitely service there in the future. A clean atmosphere and quality were found at the dealer. Keep up the great job.
Antonio Ortega was very profesional, good communication showing us videos on the issues that need to repair . Thank you
Treat you like a very important person, show respect and are very helpful. Their knowledge and expertise fill you with confidence